{"id":216,"date":"2022-06-14T14:22:58","date_gmt":"2022-06-14T14:22:58","guid":{"rendered":"https:\/\/vipextra.com\/?page_id=216"},"modified":"2025-04-21T22:59:16","modified_gmt":"2025-04-21T14:59:16","slug":"extra-care","status":"publish","type":"page","link":"https:\/\/vipextra.com\/extra-care\/","title":{"rendered":"Extra care"},"content":{"rendered":"

[vc_row css=”.vc_custom_1706158632472{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”full-flex-wrapper”][vc_column css=”.vc_custom_1702810102804{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}” el_class=”extracare-banner-flex”][vc_row_inner content_placement=”middle”][vc_column_inner el_class=”extracare-pr72″ width=”5\/6″][vc_column_text css=”” el_class=”headerText96″]EXTRA PROTECTION FOR YOUR FAVOURITE PRODUCTS[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/6″][vc_single_image image=”13505″ img_size=”full” el_class=”extra-care-header-image”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” el_class=”headerText24″]When your product has an issue, we are here to assist you! We have streamlined the process for submitting a warranty claim under the Extra Care program to make it simple and hassle-free. [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”extraCareTopTitle”][vc_column][vc_column_text css=”” el_class=”headerText48″]EASY CLAIM PROCESS[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”extracare-easyclaim-wrapper”][vc_column width=”1\/4″ el_class=”extracare-easyclaim-box”][vc_column_text el_class=”extracare-easyclaim-number headerText96″]1[\/vc_column_text][vc_column_text el_class=”extracare-easyclaim-title headerText48″]Login to your vip extra account[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-desc desc-playfair”]Please log into your VIP EXTRA Account, click \u201cExtra Care\u201d and in the \u201cProducts\u201d column locate your purchased products.[\/vc_column_text][\/vc_column][vc_column width=”1\/4″ el_class=”extracare-easyclaim-box”][vc_column_text el_class=”extracare-easyclaim-number headerText96″]2[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-title headerText48″]SUBMIT A WARRANTY CLAIM IN MINUTES
\n[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-desc desc-playfair”]Follow the instructions and click your preferred option to submit a warranty claim.
\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″ el_class=”extracare-easyclaim-box”][vc_column_text el_class=”extracare-easyclaim-number headerText96″]3[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-title headerText48″]FEEDBACK FROM CUSTOMER SERVICE
\n[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-desc desc-playfair”]Normally, we will reply to you via email within 2 working days with the approval result and the next steps.
\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″ el_class=”extracare-easyclaim-box border-b1px”][vc_column_text el_class=”extracare-easyclaim-number headerText96″]4[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-title headerText48″]RECEIVE YOUR BRAND NEW PRODUCT
\n[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-desc desc-playfair”]Upon our final approval, we will do our best to send the brand new replacement product within 14 business days. There is no need to return the defective hair tool.
\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”extracare-easyclaim-wrapper”][vc_column width=”1\/4″ el_class=”extracare-easyclaim-box”][vc_single_image image=”13507″ img_size=”full” el_class=”extracare-easyclaim-image”][vc_column_text css=”” el_class=”extracare-easyclaim-title headerText48″]WARRANTY SERVICE
\n[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-desc desc-benefits”]We value efficiency and prompt service for our customers.
\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″ el_class=”extracare-easyclaim-box”][vc_single_image image=”13499″ img_size=”full” el_class=”extracare-easyclaim-image”][vc_column_text css=”” el_class=”extracare-easyclaim-title headerText48″]STREAMLINED PROCESS
\n[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-desc desc-benefits”]Made easy through Extra Care.
\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″ el_class=”extracare-easyclaim-box”][vc_single_image image=”13503″ img_size=”full” el_class=”extracare-easyclaim-image”][vc_column_text css=”” el_class=”extracare-easyclaim-title headerText48″]BRAND NEW REPLACEMENT
\n[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-desc desc-benefits”]We hope to provide you with a quick replacement solution.
\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″ el_class=”extracare-easyclaim-box border-b1px”][vc_single_image image=”13501″ img_size=”full” el_class=”extracare-easyclaim-image”][vc_column_text css=”” el_class=”extracare-easyclaim-title headerText48″]EXCEPTIONAL CUSTOMER SERVICE
\n[\/vc_column_text][vc_column_text css=”” el_class=”extracare-easyclaim-desc desc-benefits”]Don\u2019t worry! We\u2019re here to help you as best as we can.
\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” full_height=”yes” css=”.vc_custom_1702890628832{margin-top: 35px !important;background-image: url(https:\/\/dev.vipextra.com\/wp-content\/uploads\/2023\/12\/Untitled-2.jpg?id=3889) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column offset=”vc_hidden-xs” el_class=”ml25-n”][vc_column_text el_class=”YouonImage”]<\/p>\n

YOU<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1702890930367{margin-top: 35px !important;background-image: url(https:\/\/dev.vipextra.com\/wp-content\/uploads\/2023\/12\/Untitled-2.jpg?id=3889) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”][vc_column_text el_class=”YouonImage”]<\/p>\n

YOU<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1706158632472{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”full-flex-wrapper”][vc_column css=”.vc_custom_1702810102804{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}” el_class=”extracare-banner-flex”][vc_row_inner content_placement=”middle”][vc_column_inner el_class=”extracare-pr72″ width=”5\/6″][vc_column_text css=”” el_class=”headerText96″]EXTRA PROTECTION FOR YOUR FAVOURITE PRODUCTS[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/6″][vc_single_image image=”13505″ img_size=”full” el_class=”extra-care-header-image”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” el_class=”headerText24″]When your product has an issue, we are here to assist you! We have streamlined the process for submitting a warranty claim under […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"vipextra_club_template.php","meta":{"footnotes":""},"class_list":["post-216","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vipextra.com\/wp-json\/wp\/v2\/pages\/216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vipextra.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vipextra.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vipextra.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vipextra.com\/wp-json\/wp\/v2\/comments?post=216"}],"version-history":[{"count":90,"href":"https:\/\/vipextra.com\/wp-json\/wp\/v2\/pages\/216\/revisions"}],"predecessor-version":[{"id":19841,"href":"https:\/\/vipextra.com\/wp-json\/wp\/v2\/pages\/216\/revisions\/19841"}],"wp:attachment":[{"href":"https:\/\/vipextra.com\/wp-json\/wp\/v2\/media?parent=216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}